Inclusion - ISO 9001:2008 (555)
Business Process Management
Centre of Social & Economic Inclusion
London, England
1 Jun 2007
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Ongoing
The Centre for Economic and Social Inclusion is the UK's leading not-for-profit company dedicated to tackling disadvantage and promoting social justice. They deliver cutting-edge research and innovative policy solutions, organise and manage events including conferences and training, and publish policy e-briefings and the journal 'Working Brief'.
QEM Solutions developed an online management system and all associated documentation in accordance with ISO 9001:2008 and industry best practice to ensure that the operations and administration of the organisation could be implemented efficiently.
The online management system enables all employees and associates to access the latest information, forms and training materials whenever and where ever they may be working.
Benefits of engaging QEM Solutions:
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Completely managed ISO 9001 Certification process.
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Value added process improvements over and above the standard requirements.
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Management of continual improvement process where necessary.
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Onsite training and system reviews.
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Continual health check on system.
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Internal auditing.
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All employees / associates have confidence in the systems they are using.
The services provided during implementation and on an on-going basis include:
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Review & assessment of existing processes.
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Gap analysis.
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Identification of new processes.
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Implementation of new processes.
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Preparation for Certification visits.
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Writing of all processes and procedures to improve business practices.
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Acting as management representative during implementation process.
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Internal auditing.
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Periodical system health checks.
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Hosting, management and updating of the online management system.