QEM Solutions have a wealth of experience in helping our clients with improving their company processes to either maintain their existing ISO 9001:2015 certification or achieve certification for the first time.

So first things first, we always get our clients through certification with a UKAS accredited certification body. Why? Because without the UKAS tick, more often than not, your clients won't recognise it as a valid certification. If you want to know more, why not check out our partner's blog here.

We have a 100% success rate.

One of the major benefits of the new ISO 9001:2015 standard is that it now uses a risk-based approach. Gone are all of the predetermined documents associated with the usual "bolt on" management system. In their place are risk-based documents, i.e. if it can go wrong because it isn't documented, document it.

So how can we help? 

Well, we have consultants that are commutable to most locations.

• South / Central Scotland
• North of England (Newcastle/Manchester)
• Midlands (Birmingham)
• South of England (London)
• Wales

We can do as much or as little as you want. That makes sure that you are in charge of the budget and the actions.  If you don't have the resource time we can weave ourselves into your organisation. If you do, we can watch and advise where required.

We created a cloud-based management system.  isCompliant was designed for SME's; proven to make certification simpler and faster, it automatically monitors business and process performance to help you improve, whilst reducing the cost of implementation.

The process will generally consist of the following steps:

1. Carry out a gap analysis and present you with a report - we look at your existing system and compare it to the ISO standard to see how close you are to compliance. You may be surprised at how much you already have in place! We can then divide any remaining actions between your own team and QEM.
2. Establish the scope of the business, focussing on your interested parties' risks and opportunities.
3. Introduce our isCompliant software to your organisation (if you choose to use it), and provide assistance with populating it.
4. Evaluation of risk and legal compliance, and suggest mitigation measures to ensure business continuity.
5. Map your existing procedures, implement any process changes, and develop additional documentation if required.
6. Gather objective evidence, including carrying out internal audits and inspections and assisting with your management review.
7. Manage the certification process - we can help identify suitable UKAS-accredited certification bodies, request quotes, schedule audit dates and fill in any pre-audit checks.
8. Attend your external audits.