Privacy & Cookie Policy

This statement explains how we may collect and use information about you through our site. If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, please click here to send an email to our data privacy officer.

As you would expect, we monitor visits to our website, principally so that we can make sure that it is easy to navigate, identify the areas that are of particular interest to visitors and generally improve the site and our services.

The information that we collect in this process will not identify you as an individual, however - we do not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the site. In some circumstances our records will identify organisations visiting our site and we may use that information in managing our relationship with those organisations. In common with most websites, our site uses cookies - small data files which are downloaded to your computer so that we can recognise that your computer has visited the site before. We do not use cookies to identify you, just to improve your experience of the site - for example, by allowing the site to remember your bookmarks. You can if you wish set your Internet browser so that it will not automatically download cookies - this will not prevent you from using our site. The exact steps necessary to block cookies vary from browser to browser.

Various forms on our site invite you to submit your contact details and other information about yourself or your organisation, or to send us emails which will, of course, also identify you. In each case, the purpose for which you are invited to give us information is clear and we also indicate which of the requested information is essential for the relevant purpose and which is optional - fields for essential information are marked with an asterisk.

If QEM Solutions proposes to use your details to send you information about events or developments which we believe may be of interest to you (other than information that you have specifically requested), we give you an opportunity to tell us that you wish to receive such information by ticking a box. In addition, you may at any time let us know your preferences by sending an email to [email protected] or contacting our database administrator by telephone on +44 (0)1683 300251 or by post at QEM Solutions, 1 Telford Mews, Beattock, Moffat, Dumfriesshire, Scotland, UK, DG10 9SG. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside QEMS, except with your agreement or where we are legally obliged to do so.

You have the right to see the information we hold about you and to have mistakes corrected. To exercise your rights, please contact our database administrator identified above.

You will be able to unsubscribe from receiving information from us at any time by following the 'unsubscribe' link in any e-mail we send to you. Alternatively, you may send a request to the same effect to our data privacy officer.

We make sure that all the information we hold on you is stored securely on our servers and we will always follow strict security procedures in storing, using and sharing the information you give us, in order to prevent unauthorised access to it. We will not sell, rent, trade or otherwise disclose the personal information you provide to any third party.